VyStar’s botched system switch left families in a lurch, unable to manage finances and facing fees Today, the Consumer Financial Protection Bureau (CFPB) took action against VyStar Credit Union for harming consumers through its botched rollout of a new online banking system. In May 2022, VyStar transitioned to a new, dysfunctional online banking platform that… Read More »
Posts Categorized: Consumer Rights
Attorney Murphy Speaks on Junk Fees At Florida Bar Conference
June 21, 2024 — Orlando, Florida: Attorney Murphy spoke on a panel entitled “Feebusters: Demystifying Costs in Consumer Transactions and Methods to Protect Consumers from “Junk Fees” at the Florida Bar Conference. Junk fees have become widespread in America commerce. These fees often provide nothing of value and are just another way drain billions of… Read More »
Attorney Murphy in the Wall Street Journal
Attorney Robert Murphy was recently quoted in the Wall Street Journal article, “Car Breakdowns Are Making More People Fall Behind on Their Loans.” The article discusses how car breakdowns are increasingly becoming a financial burden on American consumers, leading many to fall behind on their car loan payments. With years of experience as a Florida… Read More »
Attorney Murphy Speaks to Florida Bar About COVID-19 Related Class Litigation
Attorney Murphy spoke at the Florida Bar Annual Convention on the topic “Protecting Consumers Against Pandemic Misconduct.” The presentation covered recent litigation against auto finance companies that unlawfully repossessed vehicles while state Stay at Home Directions were in force as well class actions against banks for mishandling relief funds.
Attorney Murphy Admitted to Virginia Bar
In December, 2020, Attorney Murphy was admitted to the State Bar of Virginia. With his admission, Attorney Murphy will be available to assist Virginia consumers in federal and state consumer litigation matters.
Consent Decree Against Nissan Motor Acceptance for Deceptive Repossessions
Today, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Nissan Motor Acceptance Corporation (Nissan), an auto financing subsidiary of Nissan North America, Inc., which services auto loans and leases originated by Nissan and Infiniti dealerships nationwide. Nissan’s servicing operations are headquartered in Irving, Texas. The Bureau found that Nissan and its agents:… Read More »
Attorney Murphy Speaks at University of Pretoria International Consumer Law Conference
Attorney Murphy was invited by the University of Pretoria, South Africa to speak at the Fourth Bi-Annual International Consumer Law Conference on the topic of the “Secured Transactions for Movable Goods.” Attorney Murphy participated on the panel with Letitia James, the New York Attorney General, and Professor Anthony Idigbe from the University of Lagos, Nigeria…. Read More »
Attorney Murphy Appointed to Broward County Consumer Protection Board
Attorney Robert W. Murphy was appointed today to the Broward County Consumer Protection Board. The Board was created by the County Commission to promote, protect, and improve the health, safety, and welfare of the residents of Broward County by hearing consumer complaints submitted against businesses operating in Broward County where unfair, deceptive or illegal activity… Read More »
The COVID-19 Effect: Grappling with Aggressive Debt Collectors
The COVID-19 pandemic has taken a financial toll on consumers and small businesses, but the debt collection industry keeps going. Federal, state, and local governments have temporarily paused collection of some debts owed to the government (e.g. student loans and federally-backed mortgages), but private collectors continue to collect credit card debt, medical bills, and more…. Read More »
Scam Debt Collectors Are Busy During Shutdown
The Murphy Law Firm has seen a significant spike in scam debt collectors calling consumers during the COVID-19 Shutdown. These out-of-state unlicensed debt collectors make harassing calls to consumers and use false statements, deceptive practices and even threats in their attempts to extort money. Recent enforcements actions include claims against: IKS & Associates, LLC, a… Read More »